more on the Cuisinart issue

more on the Cuisinart issue

I have decided to keep up on the web for a while.  Let's see how long it takes for them to realize they have issues with online reputation management in addition to customer service issues.

If you have any interest in learning about online reputation management, I highly recommend these two articles by Justin Boeckman:

Online Reputation Management

Online Reputation Management Part 2: Responding to Negative Remarks

10 comments (Add your own)

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I just revisited this after 3 years to disovcer Aphasia's disaster . In addition to the different absorbtion capabilities of different grains you mentioned, substituting agave nectar and molasses for the brown sugar would have upped the ratio of liquid to grain, contributing to the runny results. In such a case, I would have started with half the water, adding more slowly until the right consistency was reached, which is what I did originally, developing the recipe, and which worked apparently for Aphasia's second trial. Finally, the substitution of whole wheat flour for the bread flour would have lowered the gluten, and, I would imagine, would have resulted in a denser, less fluffy cake, since there would be less cells to trap the carbon dioxide during baking.Steve Johnson

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